Chatbot Optimization & A/B Testing

What it is
Continuous testing and refinement of chatbot scripts, greetings, and flows to maximize engagement.

Why it matters
Even the best bots underperform without regular optimization.

Example use case
A restaurant’s chatbot switched its greeting after testing, doubling reservations.

What improves

• Higher engagement and conversions.
• Data-driven conversation design.
• Ongoing performance improvements.

Add-on
Monthly performance reports and fine-tuning available as a managed service.